Skip to main content Skip to first level navigation
Skip to main content First level navigation Menu


Main content

[Trouble] Issue: Service Unstable - (05/20/2017 11:30 -)(GMT)

May 20, 2017
Ricoh Company, Ltd.

Dear RICOH e-Sharing Box customers,

Currently, the Cloud Relay Service used for accessing the RICOH e-Sharing Box remotely is temporarily unstable, and some customers may have problems when using it.

Our engineers are working on the problem, and we will notify customers via our website when the problem has been resolved. If you encounter problems when using the Cloud Relay Service for the RICOH e-Sharing Box, please be patient until the service is completely restored.

We sincerely apologize for any inconvenience that this may be causing you.

Service is unstable from:
- United Kingdom (GMT) 05/20/2017 11:30 -
- United States (EST) (GMT-5) 05/20/2017 06:30 -
- Singapore (GMT+8) 05/20/2017 19:30 -
- Japan (GMT+9) 05/20/2017 20:30 -

Maintenance Information