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[Information] Action required (for some customers) UCS Servers IP addresses will be changed.

April 5, 2017
Ricoh Company, Ltd.

Dear RICOH Unified Communication System users:

We appreciate your continued usage of our products and services.
Please kindly be advised that IP addresses for the central servers will be changed. For those customers who restrict outbound firewall traffic by specifying UCS server IP addresses, the firewall configuration must be changed. Please contact your local service organization to obtain the latest list of IP addresses.

Please arrange to update the firewall configuration by the end of May 8. IP address changes on the servers will be take into effective after May 10 05:00 JST (May 9 20:00 UTC).

We also would like to remind you that the IP addresses of the UCS servers might be changed occasionally. If you have to restrict server addresses, we recommend using domain names or TCP 443 port mode. By using domain names instead of IP addresses, this will help you to avoid possible firewall-related connection issues when the IP addresses change.

Maintenance Information