To our valued customers using Ricoh Unified Communication system:
Please be informed that firmware update of Unified Communication System P3500 will be available on the following schedule.
This update is NOT mandatory.
[Product]
RICOH Unified Communication System P3500
[Release Schedule]
- United States, EDT (GMT-4) : October 17th, 2014 at 02:00
- United Kingdom (GMT+1) : October 17th, 2014 at 07:00
- Singapore (GMT+8) : October 17th, 2014 at 14:00
- Japan (GMT+9) : October 17th, 2014 at 15:00
[Firmware information]
1.File weight: about 40MB （it will take about 10 min with a 500kbps network environment）
2.Version number: after the update, the version of the P3500's firmware will be Ver.4.1.1.
3.Update method: when starting P3500, the latest firmware information is displayed in the lower part of the screen.
For more information, please refer to the instruction manual by following the link below :
http://www.ricoh.com/downloads/
[Contents of the update]
1.DTMF function has been added to input the MCU password for RICOH Video Conference Gateway Service (Cloud Type). Please see DTMF function for RICOH Video Conference Gateway Service (Cloud Type) for detail.
2.The message explaining that, due to a low bandwidth, the video conference is now on voice mode only because of media control has been changed to "Due to network bandwidth shortage, video is unavailable"
3.When connecting a USB microphone speaker and launching MD, in some cases the first ring tone was not ringing.
> Occurrence frequency is improved.
4.When using a USB 3.0 built-in Mac, an error happened when you stopped screen sharing and rebooted.
> Solved
5.When connecting YAMAHA YVC-1000 and sending or receiving sound, the sound was not heard from YVC-1000 but from P3500 internal speaker.
> Solved
[DTMF function for RICOH Video Conference Gateway Service (Cloud Type)]
In some cases, we are asked to enter a passcode so the MCU on the other side can permit your endpoint to join the meeting.
On the previous firmware, we needed to use an external device such as a smart phone to enter a passcode.
This version allows you to enter a passcode directly on the P3500 with the DTMF function. DTMF: Dual tone multi frequency, something like a tone signal.
Limitation: If you start a meeting with the microphone mute and keep it on, this function will not work. Once you are off the mute, it will work.
[Mailing list registration request]
RICOH Unified Communication System provides a mail service to inform you regularly about the server's maintenance, system failures or updates.
We would like to strongly advise you to register to receive important information.
http://www.ricoh.com/ucs/support/mail/