Dear RICOH Unified Communication System Customers:
Thank you for using our products and services.
We would like to announce that the UCS server will stop because of maintenance as follows.
UCS system will be upgraded after this server maintenance.
We apologize for any inconvenience this may cause to you and ask for your kind understanding.
[Maintenance schedule]
- United States, EST (GMT-4) : June 26, 2016 at 09:00 - June 26, at 17:00
- United Kingdom (GMT+1) : June 26, 2016 at 14:00 - June 26, at 22:00
- Singapore (GMT+8) : June 26, 2016 at 21:00 - June 27, at 05:00
- Japan (GMT+9) : June 26, 2016 at 22:00 - June 27, at 06:00
[Target products]
All RICOH Unified Communication System services.
[Conditions during the maintenance]
-UCS service is not available in all products during the maintenance.
-Conferencing call will be disconnected automatically and it will be available after the maintenance.
[Attention]
During maintenance some IP address changes on the central server could cause your UCS devices to fail when connecting to the service after the maintenance depending on your firewall settings.
Contact your local service organisation to obtain more details about firewall setting.
[System Upgrade Information]
This upgrade is mandatory.
Conferencing call can not be started without this upgrading.
Upgrade message will be shown on the device or application after this maintenance.
[Version]
-RICOH Unified Communication System P3000: 3.2.1
-RICOH Unified Communication System P1000: 1.3.1
-RICOH Unified Communication System P3500: 4.3.1
-RICOH Unified Communication System for Windows : 3.0.0
-RICOH Unified Communication System for Mac : 2.0.0
-RICOH Unified Communication System for Android : 3.0.0
-RICOH Unified Communication System for iOS : 2.0.0
[Contents of the upgrade]
-TLS1.1 support
P3500
Apps-Win (Windows7 or later)
Apps-Mac (OS X10.9 or later)
Apps-iOS (iOS9 or later)
Apps-Android (Android or later)
*Supported OS version will not be changed.
-Android 6.0 support(Apps-Android)
-Impulse noise reducer ON/OFF function(Apps-Win)
* Impulse noise reducer:http://www.ricoh.com/technology/tech/069_audio.html
-To improve quality of VGS interoperability
[Pre download for hardware]
Pre download for hardware will be available from May 25th 2016.
Schedule
- United States, EST (GMT-4) : May 25, 2016 at 00:00
- United Kingdom (GMT+1) : May 25, 2016 at 05:00
- Singapore (GMT+8) : May 25, 2016 at 12:00
- Japan (GMT+9) : May 25, 2016 at 13:00
Firmware version and Size
P3500 Ver. 4.3.1 7MB
P3000 Ver. 3.2.1 1MB
P1000 Ver. 1.3.1 1MB
Apps-Win Ver. 3.0.0 35MB
Apps-Mac Ver. 2.0.0 10MB
Apps-iOS Ver. 3.0.0 12MB
Apps-Android Ver. 2.0.0 6MB
Download time
P3500 About 2 minutes
P3000 About 15 seconds
P1000 About 15 seconds
Apps-Win About 10 minutes
Apps-Mac About 3 minutes
Apps-iOS About 3 minutes
Apps-Android About 2 minutes
*with 500kbps network environment