Dear RICOH Unified Communication System users:
We appreciate your continued usage of our products and services.
Our service was temporarily unavailable for some users due to a system failure.
The service is back to normal operation.
This failure influenced on the customers with the following contact IDs. Participants having a video meeting with these customers may also have been affected by the failure.
We deeply apologize for this failure that has caused great concern and inconvenience to you.
We appreciate your continuing support for RICOH Unified Communication System.
[Affected Contact IDs]
Contact IDs subscribed in Asia & Japan (the following Contact IDs)
The first three digits of Contact ID;
158, 344, 356, 392, 458, 608, 702, 704, 764
*Please see the Contact ID/Country reference table on URL below;
http://www.ricoh.com/ucs/contact_list.html
[Service Outage Period]
UK (GMT) 05/08/18 03:05 - 05/08/18 03:14
USA (EST) (GMT-5) 05/07/18 22:05 - 05/07/18 22:14
Singapore (GMT+8) 05/08/18 11:05 - 05/08/18 11:14
Japan (GMT+9) 05/08/18 12:05 - 05/08/18 12:14