[Trouble-Resolved] [Second report] Service Outage (05/20/13 09:53+0900 (JST))
May 20, 2013
Ricoh Company, Ltd.
Dear RICOH Unified Communication System Customers:
Previously reported service outage has been resolved and the service is operating normally.
Terminals that were online when the failure occurred need a restart.
Start time of the failure period has been corrected according to our investigation.
We will continue to work hard to improve the quality.
We sincerely apologize for any inconvenience this may have caused you and ask for your kind understanding.
[Service Outage Period]
Japan (GMT+9) 05/20/13 01:12 - 05/20/13 09:53
Singapore (GMT+8) 05/20/13 00:12 - 05/20/13 08:53
UK (GMT+1) 05/19/13 17:12 - 05/20/13 01:53
USA (EST) (GMT-4) 05/19/13 12:12 - 05/19/13 20:53